Frequently Asked Questions
Everything you need to know about your Tiegear experience.
What materials are used in Tiegear neckties?
Our collection features premium materials including 100% mulberry silk, high-quality wool blends, and durable microfiber to ensure a perfect knot and long-lasting wear.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day window for returns and exchanges. Items must be in their original, unworn condition with all tags and packaging intact to qualify for a full refund.
How should I clean and store my Tiegear products?
We recommend dry cleaning only for our silk and wool ties. To maintain their shape, store them flat or rolled in a dedicated tie box, and avoid leaving them knotted overnight.
Do you offer gift packaging?
Yes, all Tiegear orders are shipped in our signature protective boxes. You can also select our premium gift wrapping option at checkout for a more formal presentation.
Can I track my order once it has been placed?
Absolutely. Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your shipment's progress in real-time.